Frequently Asked Questions
What shipping methods are available?
We ship all our orders using Sendle. Shipping is free for orders over $100.
How long will it take to get my package?
Your order will ship 1-3 business days after you place an order.
Do you ship internationally?
We currently do not ship internationally.
What payment methods are accepted?
We accept all major credit and debit cards including MasterCard, VISA, American Express. All payments are processed securely using Shopify.
What characters cannot be embroided?
We are unable to do special characters, which are any characters that are non-alphabetic or numeric like $, %, ! or emojis or symbols.