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Regular price $19.95
Sale price $19.95 Regular price
Tax included.
Product description
Shipping & Return

Shipping Information

All products from The Embroidery Company are dispatched from our Brisbane, Australia facility. We provide a flat-rate shipping fee of $10 for orders delivered anywhere within Australia. Our shipping partner is AusPost, ensuring reliable and efficient delivery. Please allow 2-5 business days for order processing and dispatch. You’ll receive a confirmation email with tracking details once your order is on its way.

Free shipping is available on orders over $100 within Australia. No need for discount codes; it’s automatically applied during checkout.

Unfortunately, we currently do not offer international shipping.

Returns Policy

At The Embroidery Company, we specialise in creating custom embroidered products tailored just for you. Due to the personalised nature of our items, we are unable to accept returns unless a product is deemed faulty.

Faulty Items:
If you receive a defective item, please contact our customer support at hello@theembroiderycompany.com.au within 7 days of receiving your order. Include your order number, a description of the issue, and clear photos if possible. We will promptly assess the situation and provide a suitable solution, whether that’s a replacement or refund.

We take pride in the quality of our products and are committed to resolving any faults promptly.

Contact Us

For any queries regarding our shipping and returns policies, please feel free to reach out to our dedicated customer support team at hello@theembroiderycompany.com.au.

Thank you for choosing The Embroidery Company. We’re here to provide you with exceptional products and service.

Size Guide